Privacy Policy

The data controller is Bernocchi Globale Holdings (Casa Bernocchi), headquartered in Milano, Italy. For any request concerning personal data, write to segreteria@bernocchiglobale.it.

We process the data you voluntarily provide through our forms: name, email, optional telephone, country, preferred language, the nature of your enquiry and the message text. When you book a consultation we also process the appointment details and a payment confirmation. We do not request, and do not wish to receive, special categories of data (such as health data) through the forms on this site.

Data is processed to respond to enquiries, to route them to the relevant institution, to arrange and confirm consultations, and to manage subsequent correspondence. The legal basis is consent and the performance of pre-contractual measures requested by the data subject.

Payments are processed by Stripe. Card details are handled directly by Stripe and are never stored on our servers. Stripe acts as an independent processor under its own terms and privacy policy.

Data is retained for as long as necessary to handle the enquiry and any related obligations, and is subsequently deleted or anonymised, save where retention is required by law.

Within the limits of applicable law, you have the right to access your data, request its rectification or erasure, object to processing and withdraw consent at any time, by writing to the controller's address.

As the group operates between Italy and Costa Rica, some data may be processed internationally, under appropriate safeguards consistent with applicable law.